一作SIGIR 2026Poster· Information Retrieval (Industry)
NBA-Net: Next-Behavior-Aware Network for Intent Recommendation
Haoxin Shen · Peng Ying · Wanjie Tao · Jie Liang · Quan Lu · Ning Jiang
摘要
Intent recommendation serves as a precision conduit aligning user demands with content supply, shifting recommendations from passive matching to proactive need comprehension. It is widely used in Intelligent Customer Service, especially during session initiation and conversation conclusion. Exist...