一作ACL 2026Poster· ACL Industry Track
T ing IS : Real-time Risk Event Discovery from Noisy Customer Incidents at Enterprise Scale
Jun Wang · Ziyin Zhang · Rui Wang · Hang Yu · Peng Di · Rui Wang
摘要
Real-time detection and mitigation of technical anomalies are critical for large-scale cloud-native services, where even minutes of downtime can result in massive financial losses and diminished user trust. While customer incidents serve as a vital signal for discovering risks missed by monitorin...