Dan Jurafsky

Recent evaluations show that large language models (LLMs) frequently fail to challenge users’ harmful beliefs in domains ranging from medical advice to social reasoning. We present a unifying analysis through the lens of pragmatics: these safety failures can be understood and addressed as LLMs ex...

Although language model–based chat systems are increasingly used in daily life, most Americans remain non-adopters of chat-based LLMs — as of June 2025, 66% had never used ChatGPT. At the same time, LLM development and evaluation rely mainly on data from adopters (e.g., logs, preference data), fo...