作者位次 #6/7SIGIR 2026Poster· Information Retrieval (Industry)
PersonaPlugin: A Multi-Source Persona Framework for LLM Personalization in Telecommunications
Jinmo Kang · Minseop Lee · Songha Kim · Junho Shin · Changho Lee · Yeonghwan Jeon · Hyuncheol Jo
摘要
Personalizing large language model (LLM) responses in enterprise environments faces unique challenges: heterogeneous data sources, strict on-premise constraints, and unreliable LLM outputs. We present PersonaPlugin, a production-ready framework that transforms real-world telecom signals—call summ...