作者位次 #5/8ACL 2026Findings· Findings of ACL
SEAD : Self-Evolving Agent for Multi-Turn Service Dialogue
Yuqin Dai · Ning Gao · Wei Zhang · Jie Wang · Luozichen · Ruiyuan Wu · Jinpeng Wang · Chaozheng Wang
摘要
Large Language Models (LLMs) have demonstrated remarkable capabilities in open-domain dialogues. However, their performance in service dialogues remains suboptimal, as these require agents to guide users toward specific business objectives while dynamically tracking states and adapting strategies...