Qianhui Wu

As web agents rapidly evolve, an increasing body of work has moved beyond conventional atomic browser interactions and explored tool use as a higher-level action paradigm. Although prior studies have shown the promise of tools, their conclusions are often drawn from limited experimental scales and sometimes non-comparable settings. As a result, several fundamental questions remain unclear: i) whether tools provide consistent gains for web agents, ii) what practical design principles characterize effective tools, and iii) what side effects tool use may introduce. To establish a stronger empirical foundation for future research, we revisit tool use in web agents through an extensive and carefully controlled study across diverse tool sources, backbone models, tool-use frameworks, and evaluation benchmarks. Our findings both revise some prior conclusions and complement others with broader evidence. We hope this study provides a more reliable empirical basis and inspires future research on tool-use web agents.

As large language models continue to improve, agentic systems are becoming increasingly important, and tools are a key design dimension because they determine how agents access information and take action in their environments. Prior work on agent tooling has primarily focused on expanding what agents can do, but has paid less systematic attention to how those capabilities are organized and exposed to the model. We refer to this latter design dimension as *tool architecture*. We study tool architecture in coding agents through controlled experiments on repository-level issue fixing, comparing six tool architectures that hold the underlying information and actions similar while varying how they are organized and exposed to the model, across three actors and a total of 11,700 trajectories. Our experiments show that, even when tools provide similar capabilities, tool architecture changes agent behavior: Compared to a basic architecture where the agent has only the bash tool, more structured low-level interfaces improve consistency across repeated attempts by up to 4.7$\times$; natural-language search broadens repository exploration and increases access to relevant files by more than 11\%; and Python CodeAct-style interfaces achieve similar task performance with 41.6\% fewer steps and 56.3\% lower token usage. By contrast, lightweight text-based cognitive-scaffolding tools, such as tools that let the agent record intermediate reasoning, have limited effect on actor behavior.

Web agents struggle to adapt to new websites due to the scarcity of environment specific tasks and demonstrations. Recent works have explored synthetic data generation to address this challenge, however, they suffer from data quality issues where synthesized tasks contain hallucinations that cann...