Isabelle Augenstein

Incorporating external knowledge is crucial for knowledge-intensive tasks, such as question answering and fact checking. However, language models (LMs) may ignore relevant information that contradicts outdated parametric memory or be distracted by irrelevant contexts. While many context utilisati...

Evaluating the factual consistency of abstractive text summarization remains a significant challenge, particularly for long documents, where conventional metrics struggle with input length limitations and long-range dependencies. In this work, we systematically evaluate the reliability of six wid...

Human–AI collaboration in knowledge-intensive tasks such as fact-checking requires understanding model uncertainty in multi-document reasoning amid conflicting/agreeing evidence. Yet, existing methods only express uncertainty as numbers or hedges without revealing which evidence conflicts cause t...

Lowering the numerical precision of model parameters and computations is widely adopted to improve the efficiency of retrieval systems. However, when computing relevance scores between the query and documents in low-precision, we observe spurious ties due to the reduced granularity. This introduc...

The large and ever-increasing amount of data available on the Internet, coupled with the laborious task of manual claim and fact verification, has sparked interest in the development of automated claim verification systems. Several deep learning and transformer-based models have been proposed for...

Large language models (LLMs) are increasingly used for everyday communication tasks, including drafting interpersonal messages intended to influence and persuade. Prior work has shown that LLMs can successfully persuade humans and amplify persuasive language. It is therefore essential to understa...