Minjeong Ban

Retrieval augmented generation improves the factuality of large language models by grounding responses in retrieved evidence, yet existing evaluation frameworks struggle to provide consistent, fine-grained diagnostics across the diverse spectrum of user queries, ranging from close-ended fact-seeking to open-ended explanatory requests. We propose Q-CARE, a query-agnostic and fully reference-free framework that enables fine-grained assessment by decomposing queries into sub-queries and answers into atomic claims. Q-CARE establishes a unified evaluation principle based on query coverage and claim verifiability, yielding coverage-aware retriever metrics (C-Prec@k, C-nDCG@k) and claim-level generator metrics (Completeness, Conciseness, and Verifiableness). On a human-annotated benchmark spanning eight datasets, Q-CARE achieves higher correlation with human judgments than four existing RAG evaluation metrics, including RAGEval and RAGChecker, proving its effectiveness as a reliable, automated evaluation framework. Code and data are publicly available at \url{https://github.com/DISL-Lab/Q-CaRE-COLM-26}.

Evaluating retail strategies before deployment is difficult, as outcomes are determined across multiple stages, from seller-side persuasion through buyer–seller interaction to purchase decisions. However, existing retail simulators capture only partial aspects of this process and do not model cross-stage dependencies, making it difficult to assess how early decisions affect downstream outcomes. We present RetailSim, an end-to-end retail simulation framework that models this pipeline in a unified environment, explicitly designed for simulation fidelity through diverse product spaces, persona-driven agents, and multi-turn interactions. We evaluate RetailSim with a dual protocol comprising human evaluation of behavioral fidelity and meta-evaluation against real-world economic regularities, showing that it successfully reproduces key patterns such as demographic purchasing behavior, the price–demand relationship, and heterogeneous price elasticity. We further demonstrate its practical utility via decision-oriented use cases, including persona inference, seller–buyer interaction analysis, and sales strategy evaluation, showing RetailSim's potential as a controlled testbed for exploring retail strategies.