See-Kiong Ng

Recent advancements in Multimodal Large Language Models (MLLMs) have demonstrated significant improvement in offline video understanding. However, extending these capabilities to streaming video inputs, remains challenging, as existing models struggle to simultaneously maintain stable understandi...

LLMs can solve complex tasks by generating long, multi-step reasoning chains. Test-time scaling (TTS) can further improve LLM performance by sampling multiple variants of intermediate reasoning steps, verifying their correctness, and strategically choosing the best steps for continuation. However...

Developing non-collaborative dialogue agents traditionally requires the manual, unscalable codification of expert strategies. We propose METRO, a method that leverages large language models to autonomously induce both strategy actions and planning logic directly from raw transcripts. METRO formal...

Contextual causal reasoning is a critical yet challenging capability for Large Language Models (LLMs). Existing benchmarks, however, often evaluate this skill in fragmented settings, failing to ensure context consistency or cover the full causal hierarchy. To address this, we pioneer METER to sys...

Simulating Standardized Patients with cognitive impairment offers a scalable and ethical solution for clinical training. However, existing methods rely on discrete prompt engineering and fail to capture the heterogeneity of deficits across varying domains and severity levels. To address this limi...

Customer service chatbots are increasingly expected to serve not merely as reactive support tools for users, but as strategic interfaces for harvesting high-value information and business intelligence. In response, we make three main contributions. 1) We introduce and define a novel task of Proac...

Reinforcement learning (RL) has become a central paradigm for post-training large language models (LLMs), particularly for complex reasoning tasks, yet it often suffers from exploration collapse: policies prematurely concentrate on a small set of dominant reasoning patterns, improving pass@1 whil...